Privacy Policy
LAST UPDATED: 21st January 2025
Introduction
We are committed to ensuring the privacy of both our website visitors & service users is respected and protected. That’s why we’ve developed our Privacy & Cookies Policy, which sets out how and why we collect, use and protect the personal data you share with us.
Who we are
Automate App Limited is the controller, trading under the brand name Portland Pricing, and is responsible for your personal data (collectively referred to as “Company”, “we”, “us” or “our” in this policy).
If you have any questions about this privacy policy, please contact us using the details set out below:
Automate App Limited, trading under the brand name Portland Pricing
Name or title of data privacy contact: Andrew Watson
Email address: admin@portlandpricing.co.uk
Postal address: C/O James Cowper Kreston, 8th Floor South, Reading Bridge House, George Street, Reading, RG1 8LS
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. Automate App Limited’s registered ICO number: ZA788908
Changes to the privacy policy and your duty to inform us of changes
We keep our privacy policy under regular review.
Our policy may change and if it does, these changes will be posted on this page and, where appropriate, notified to you by email.
Information we collect
We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:
Identity Data includes name, job title, place of work and password.
Contact Data includes email address and telephone number.
Technical Data includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data includes information about how you use our website, and services.
We also collect, use and share Aggregated Data, such as statistical or demographic data, for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
How we collect your information
We collect your information in a number of different ways, depending on how or why you contact us. These collection methods are explained below, along with the reason we collect data and the legal basis.
When you visit our website or mobile apps, we collect your information through Google Analytics for the purpose of analysing, monitoring and improving our online service (legitimate interest).
When you enquire or set up an account with us, we collect your information through our customer onboarding process for the purpose of delivering our services to you (contract).
Sharing your information with others
It may be necessary to share your personal data with our third party service providers to facilitate the running of our business or provision of services to you. This includes IT service providers (e.g. our online accounts software and CRM system) and website service providers (e.g. our website hosting and development partners.)
International transfers of your information
The servers holding Portland Pricing data are based in the UK.
How we protect your information
All information you provide to us is stored on our secure servers. Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using RSA 256 encryption. Where we have given you (or where you have chosen) a password that enables you to access certain parts of Our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.
We will collect and store personal data on your Device using application data caches and browser web storage (including HTML5).
We have put procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required.
Retaining and deleting your data
By law, we have to keep basic information about our customers for six years after they cease being customers.
In some circumstances you can ask us to delete your data: see Your rights below for further information.
Your rights
Your principal rights under data protection law are:
The right to access: you have the right to request a description of the data we hold for you and the reasons we hold it.
The right to rectification: you have the right to rectify any inaccurate data and have incomplete data about you completed.
The right to erasure: you have the right to request we delete your personal data in certain circumstances (e.g. you have withdrawn consent, the processing is unlawful or is no longer required).
The right to restrict processing: you have the right to obtain a restriction of processing when the accuracy of the data is contested, the processing is unlawful, or it is no longer required.
The right to complain to a supervisory authority: you have the right to submit a complaint to the Office of the Information Commissioner.
The right to withdraw consent: where the legal basis for our processing is consent, you have the right to withdraw that consent at any time.
You can exercise any of these rights at any time by contacting us at:
Automate App Limited
C/O James Cowper Kreston, 8th Floor South, Reading Bridge House, George Street, Reading, RG1 8LS
Email: admin@portlandpricing.co.uk
Cookies
A cookie is a small file which asks permission to be placed on your hard drive. Cookies allow websites to tailor your individual experience by gathering and remembering information about your preferences.
We use cookies to analyse traffic to our website to identify which pages are visited. This helps us constantly improve our website through an understanding of customer preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie doesn’t provide access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies – we will ask you to consent to our use of cookies when you first visit our website.
